Privacy policy

Privacy Policy (btc.soy)
Last updated: November 6, 2025

  1. Introduction
    This Privacy Policy explains how CAMARENA’S GROUP LLC (“we,” “us,” “our”) collects, uses, discloses, and safeguards personal information when you use btc.soy and related services (the “Services”), including when you browse, create an account, contact us, or make a purchase. This Policy controls over the Terms of Service with respect to the collection, processing, and disclosure of personal information. By using the Services, you acknowledge this Policy.
  2. Who We Are and Contact
    Controller: CAMARENA’S GROUP LLC (New Mexico, USA)
    Address: 8206 Louisiana Blvd NE, Ste A-5121, Albuquerque, NM, 87113, USA
    Email: info@btc.soy
    Phone: [your phone]
    Privacy contact: [name/email if applicable]
  3. Personal Information We Collect
    We collect, as permitted by law and depending on your interactions:
  • Contact details: name, email, phone, billing and shipping addresses.
  • Account data: username, password, preferences.
  • Order and transaction data: items viewed, cart, wishlist, purchases, returns/exchanges/cancellations, order IDs, totals, taxes, shipping method.
  • Payment data: payment method, last four digits, payment confirmation and related details processed by payment providers; we do not store full card numbers.
  • Communications: messages you send us (e.g., support, surveys, reviews).
  • Device/technical data: IP address, device and browser type, OS, network identifiers, cookie IDs.
  • Usage data: pages and products viewed, referral URLs, campaign engagement, timestamps.
  • Inferences: preferences derived where permitted.
  • Sensitive personal information: we do not intentionally collect or use sensitive personal information beyond purposes permitted by law.
  1. Sources of Personal Information
  • You: account creation, checkout, forms, communications.
  • Automatic means: cookies, pixels, SDKs, similar technologies.
  • Service providers/partners: Shopify (platform), Printful (fulfillment), payment processors, shipping carriers, email/SMS providers, analytics and advertising partners.
  • Other third parties: as permitted by law or at your direction.
  1. How We Use Personal Information
  • Provide and operate the Services: process payments, fulfill orders, arrange shipping, manage accounts, handle returns/exchanges, remember preferences, personalize your shopping experience, provide support, maintain security and prevent fraud.
  • Marketing and advertising: send promotional emails/SMS (where allowed) and show ads on our Services or third-party sites; tailor recommendations and measure performance. Where required, we obtain consent for non-essential cookies/trackers.
  • Communications: transactional notices (order, shipping, returns), service announcements, responses to inquiries.
  • Security, fraud, and compliance: authenticate users, secure transactions, investigate misuse, comply with legal obligations and valid legal process, enforce our terms and policies.
  • Research and analytics: understand usage and improve products and features.

Legal bases for processing (EEA/UK where applicable): contract performance; legitimate interests (e.g., improve Services, prevent fraud, personalize, market to existing customers where allowed); consent (e.g., non-essential cookies/analytics/ads, email/SMS where required); legal obligations (e.g., tax/accounting).

  1. How We Disclose Personal Information
    We disclose to:
  • Service providers/processors: Shopify (ecommerce platform), Printful (print-on-demand fulfillment), payment processors, shipping carriers, cloud/IT, email/SMS tools, analytics and advertising partners.
  • Business/marketing partners: to deliver and measure ads and promotions; these activities may be considered “sharing” or “targeted advertising” under certain laws.
  • Affiliates and within our corporate group (if applicable).
  • Legal and safety: to comply with law, respond to valid process, protect rights/safety/security, prevent fraud, or in connection with disputes.
  • Business transfers: merger, acquisition, financing, asset sale, or bankruptcy.

We do not sell personal information in the traditional sense. Some disclosures for targeted advertising may be deemed a “sale” or “sharing” under applicable law. You may opt out as described in Section 10.

  1. Relationship with Shopify
    Our store is hosted by Shopify, which collects and processes certain personal information about your access to and use of the Services to provide and improve services to merchants and consumers. Shopify may provide “Enhanced Services” (Shopify Network Intelligence) that leverage data across merchants to help protect, grow, and improve businesses (e.g., personalization, performance, ads tools).

Global Privacy Control (GPC): Where required by law, Shopify and our store honor GPC signals for opting out of “sale/share” or targeted advertising when configured.

  1. Cookies, Tracking, and Preferences
    We use necessary cookies. With consent where required, we also use analytics, performance, functional, and advertising cookies/pixels to personalize content, measure performance, and deliver targeted ads. In consent-required regions, non-essential cookies/pixels are not set until you provide consent. You can:
  • Manage cookie preferences via our cookie banner or preferences center.
  • Adjust your browser to block/delete cookies (may impact functionality).
  • Use our “Do Not Sell or Share My Personal Information” link (footer) to manage sharing/targeted advertising preferences where required.
  1. International Data Transfers
    We are based in the United States and may transfer personal information to the U.S. and other countries. For transfers from the EEA/UK/Switzerland to countries without an adequacy decision, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (and UK equivalents), supplemented as needed.
  2. Your Rights and Choices
    Depending on your location and applicable law, you may have rights to:
  • Access/know; delete; correct; portability; object/restrict; withdraw consent.
  • Opt out of “sale” or “sharing” and targeted advertising; we honor GPC where required.
  • Limit use/disclosure of sensitive personal information (CPRA), where applicable.

Exercise your rights with us:

  • Email: info@btc.soy
  • Postal: CAMARENA’S GROUP LLC, 8206 Louisiana Blvd NE, Ste A-5121, Albuquerque, NM, 87113, USA

Exercise rights with Shopify (independent controller for certain processing):

Verification and agents: We may verify your identity (and authorized agent authority) before fulfilling a request. We will not discriminate for rights requests and will respond within required timeframes.

Marketing communications: Opt out any time via unsubscribe links. We may still send transactional or service communications.

  1. Children’s Data
    The Services are not directed to children. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK where consent is required). If you believe a child has provided personal information, contact us to request deletion. We do not have actual knowledge of “sale” or “sharing” of personal information of individuals under 16.
  2. Data Security
    We implement technical and organizational measures designed to protect personal information. No method is completely secure. Do not use unsecure channels to transmit sensitive information.
  3. Data Retention
    We retain personal information as long as necessary for the purposes described, including:
  • Orders/transactions: to fulfill orders, provide support, and meet tax/accounting/legal requirements.
  • Account/preferences: while your account is active and for a reasonable period thereafter.
  • Communications/support: for quality assurance, dispute resolution, and compliance.
    We may retain data longer where required by law, for disputes, to enforce agreements, or for security/fraud prevention. Shopify and other providers may retain data per their policies and obligations.
  1. Third-Party Services and Links
    We use and link to third-party services, which have their own privacy practices. Examples include:
  1. Changes to This Policy
    We may update this Policy. We will post updates with the “Last updated” date and, where required by law, provide additional notice.
  2. Contact Us
    Email: info@btc.soy
    Postal: CAMARENA’S GROUP LLC, 8206 Louisiana Blvd NE, Ste A-5121, Albuquerque, NM, 87113, USA
    EEA/UK users may lodge a complaint with a supervisory authority; please contact us first so we can address your concern.